Chris Marwood

Chris Marwood - Sales Manager (North of England)

When did you first come into contact with Vapormatic?

In 1988 I joined a local Agricultural Dealership as a Parts Assistant; during this time many items were sourced to fulfil customer requirements on a daily basis.  We also had a local Vapormatic stockist in the area who supplied our requirements for “allmakes” parts.

Why did you choose to work with Vapormatic?

At the time I was employed as a Parts Manager of a leading O.E.M Dealer, part of this role encompassed dealing with suppliers. From the outset I was very impressed with Vapormatic’s all round package in terms of customer support, product quality and depth of range after meeting with various members of the team the decision was easy, a clear message - commitment to growth, vision of the future and perhaps more importantly the opportunity for personal development.

Please describe your development within Vapormatic?

I have been very fortunate to have been able to take advantage of each opportunity. Initially when I joined the team I was employed as a Sales Representative over a given period of time this role has evolved, to date I am responsible for managing part of the UK Sales Team and I am also responsible for our export business into the Nordic countries.

How long have you been working for Vapormatic?

I joined Vapormatic in 1997 over the years I have seen many changes, perhaps most significant is the acquisition of the business by John Deere.

How open is your manager to new ideas and future projects?

I have an excellent working relationship with my manager; we both have one common goal to provide 1^st class customer service and achieve sustainable results.  My manager is very receptive towards recommendations, new initiatives and actively encourages the fostering of new ideas for future development.

Describe the relationship amongst colleagues in your department?

We have a first class team, very supportive towards one another, strong team morale and a constructive, pro-active approach towards work.

How do you perceive the Vapormatic culture?

Our mission statement “To be the leading “all-makes” parts company worldwide, through providing quality solutions for our customers & rewarding opportunities for our employees” At all levels within Vapormatic we strive to achieve this mission statement and take a great deal of satisfaction and pride in being a part of Vapormatic organisation.